As a non-profit organisation, Fun Canberra is grateful for the ongoing contributions made by our many volunteers.
Canberra Moon Festival would not be possible without our dedicated and generous volunteers, who contribute their time to engage with our patrons and help create better customer experiences. A huge thanks to our wonderful volunteer team.
 

Our Committee Team would like to take a moment to address the volunteer conditions. 

 

1. **Volunteer Shifts:** The standard shift for volunteers is 4.5 hours, which includes a short break. The majority of our volunteers work just one shift, and continuous shifts are not the norm. In the cases where volunteers choose to contribute additional hours, we offer a meal voucher as a token of appreciation for their extra effort.

 

2. **Breaks and Compliance:** We ensure that all volunteers receive breaks in accordance with Australia’s labour laws, meaning that no one is expected to work 8 hours without a break. This policy was communicated during the training sessions, and we strive to uphold these standards to ensure a positive experience for everyone involved.

 

3. **Volunteer Support:** We value the contributions of all our volunteers and have provided various forms of support, we have put together a package to show our appreciation, including a volunteer T-shirt, water, a snack which is a special mooncake for each volunteer—a surprise we planned to reveal during the event. We will also host an appreciation ceremony after the event with finger food and drinks, as we do every year. 

 

The $10 voucher represents our contribution to the meal, and our stallholders often go above and beyond to provide something special for our volunteers.

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We are doing our utmost to provide a positive experience, despite the economic & financial challenges we face. We also remain open to feedback and encourage open communication from all our volunteers. 

 

Thank you again for your dedication and understanding. We look forward to your continued support and to creating a successful and memorable event together.